Last updated: 20-07-2025

At MayDreamWorld.com , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.

This Privacy Policy describes how MayDream (“we”, “us”, “the Site”) collects, uses and protects your personal data when you visit our website https://maydreamworld.com and use our services.

By using our Site, you agree to the terms of this policy. If you do not agree, please do not use our services.

Updates to this policy

We may update this Privacy Policy periodically to reflect legal, operational, or technical changes. Any updates will be posted on this page, and continued use of the Site constitutes acceptance of the revised policy.

Data we collect

We collect information you provide directly, such as your name, email address, phone number, billing and shipping addresses, payment confirmation processed securely by our service provider, and messages or support requests sent through our forms.

Some data is collected automatically, such as your IP address, information about your browser and device, the pages you visit and actions you take on the Site, as well as cookies and similar technologies.

We may also receive data from third parties, such as payment providers like Shopify Payments and external gateways, analytics tools like Google Analytics and Meta Pixel, and carriers like DHL.

Purpose of data collection

Your personal data is used to process your orders and manage deliveries, communicate with you about your purchases, respond to your customer service requests, ensure the security and proper functionality of the Site, comply with our legal obligations regarding billing and accounting, improve our services and detect abuse or fraud.

Legal basis (GDPR Compliance)

Your personal data is processed lawfully on the basis of your consent, for example for newsletter subscription, contractual necessity for the execution of an order, our legal obligations, in particular regarding VAT and invoicing, and our legitimate interest, in particular for fraud detection and site improvement.

Cookies

We use cookies and similar technologies to remember your preferences, improve your user experience and analyze site usage. You can disable cookies in your browser settings, but this may limit some functionality.

Access to your data

Your data may only be shared with third parties essential to the proper functioning of our services, such as payment providers, our hosting and IT service providers, our delivery partners, and marketing and analytics platforms like Google or Meta. We do not sell your data, and all third-party partners are required to comply with the GDPR.

Conservation and security

Your personal data is stored securely and protected. It is only kept for as long as necessary for legal, operational, or customer service reasons. Although no transmission method is guaranteed to be 100% secure, we take all necessary technical and organizational measures to ensure its security.

Your rights

You have the right to access your personal data, request its rectification or deletion, object to its processing or limit its use, request a copy of your data for portability purposes and withdraw your consent at any time. To exercise your rights, you can contact us directly via our contact page or by email at contact@maydreamworld.com .

Data concerning minors

Our services are not directed to children under 16. We do not knowingly collect data from minors.

External links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

Communication of personal data

In specific and limited cases, we may share your personal data with third parties, always in accordance with this Policy and applicable Belgian and European laws. This includes service providers such as hosting providers, payment processors like Stripe, logistics partners like DHL, email providers or marketing tools, as well as analytics platforms to personalize content or measure the performance of our services. Your data may also be shared at your request or with your explicit consent, in the event of a legal obligation such as a court order or a request from a regulatory authority, or as part of a business development such as a merger, acquisition, or reorganization. We do not sell or rent your personal data, and any disclosure remains strictly limited and regulated.

User Generated Content

If you leave a public review or comment on our Site, this content will be visible to other users and may be indexed by search engines. We cannot guarantee how third parties will use or interpret this information. We recommend that you do not include sensitive or personal information in public areas, and we accept no responsibility for the consequences of posting them.

Contact

For any questions regarding this Privacy Policy or to exercise your rights, you can contact us via our contact page or by email at contact@maydreamworld.com .